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How does employee tracking software keep your laundry business customers happy?



The new era of busy going professionals, who walk into their house exhausted after a tiring day at the office, would hardly find washing and cleaning an amusing daily chore! This is one of the reasons why laundry services are flourishing all over the nation. When you can get your laundry done, with little time investment, and least charges why take the pain of going through the grind yourself! So, it would seem that a win-win situation exists for the laundry service businesses. Yes, if you belong to this business sector you would have a lot of scopes, but then you have to latch onto them as well. And to attain this, you have to beat other competitors, with your professionalism and quality of service. And this is where employee tracking software would help you grow. How? Well, let us tell you.

·         Timely Pick-up & Drop:The employee tracking software helps you schedule the laundry pick-ups and drops better. In the age of single families, every family would have a different laundry pick-up and drop timing preference. Managing the timings of all the customers could get really confusing. Well, let the software do the task for you. The person taking the request fills in the preferred timings and the delivery executive is provided a schedule that matches the timing preference of all the customers. This would keep your customers happy for sure.
·         Minimizing chances of errors:If your delivery executive misplaces or delivers the wrong package to any of the customer, then the person will have double thoughts before using your service again. And errors always remain high when there is a lot of manual tasks involved. With the employee tracking software, the delivery executive lists down the clothes picked up (their number, description) and takes some snaps as well. These are then uploaded in the software and once the laundry is done, the professional making the drop has a ready reference to these details. The executive can consult the list and images if there is any doubt. This will remove a large percentage of errors.
·         Acting on the Reviews:One of the essential features of a robust employee tracking software lies in its easy integration with all the customer reviews. A log into the dashboard would quickly bring you up to date with the customer complains. You can act upon this quickly and win back the customer’s trust.

These are just three main advantages of the employee tracking software for your laundry business. You may find many others while using the software daily.

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