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thyssenkrupp Elevator sets up its first central spare parts warehouse in India

  • The strategically located warehouse in Chakan, Pune will cater to both domestic and neighboring markets including Bangladesh, Nepal and Sri Lanka
  • New central warehouse will support field requirements including imports and inventory control
  • As part of group’s global spare parts business excellence initiative, additional central storage points worldwide will be launched across different continents

thyssenkrupp Elevator has just launched its first central spare parts warehouse in Pune, India. The new-state-of-the art warehouse will further improve services for customers operating in domestic and neighboring country’s market. 

“As a single management and storage point, Indian Technological Warehouse in Chakan, Pune aims at maintaining total availability of all spare parts for their operators, optimizing their logistics through analysis and processing of data collected in real time. The warehouse operations will later be integrated with ERP Warehouse Management model for optimized inventory management and logistics processes”, said Mr. Manish Mehan, CEO, thyssenkrupp Elevator (India).

Enabling round-the-clock availability of elevator spare parts in South-East Asia 

The urban mobility multinational thus provides a simple and effective solution to minimize downtimes of defunct elevators by ensuring round-the-clock availability of spare parts and distributing them just in time to its service technicians. As a result, there is a 10% saving per year in the number of trips made by technicians to pick up components at their local office between jobs. In addition, there will be a 20% optimization in waiting time for the customer until the elevator is put back into service – simply because technicians will have the spare part at their disposal immediately.

With a total surface area of 10,000 sq. ft., the new warehouse in Pune holds up to over 5000 different parts and components for maintenance service. In addition, it has the capacity to handle more than 10,000 orders per year. 

Sustainability a key priority

“With this new project thyssenkrupp aims to reduce the environmental impact and promote a more sustainable supply chain. thyssenkrupp Elevator promotes interoperability and efficiency by eliminating an unnecessary number of journeys for the shipment of components”, concluded Mr. Mehan.

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